Legal
Privacy Policy
TripToad (“TripToad”, “we”, “us”) is a trip-planning app that lets you organize trips — locations, transportation, lodging, restaurants, and activities — track cash and reward-point costs, and share plans with collaborators. This policy explains what we collect, why, who we share it with, and the choices you have. It applies to the TripToad mobile app and the web app at app.triptoad.io.
Information we collect
Account information. When you sign in, our authentication provider (Auth0) gives us your email address and display name, which we use to identify your account and address invitations and notifications to you.
Content you create.The trip data you enter and upload: trips, dates, itinerary items (lodging, transportation, restaurants, activities) and notes; places and addresses you add; costs, currencies, reward-point balances and program details; documents and photos you attach (such as receipts); emails you forward to your trip’s import address or paste in so we can turn them into itinerary items; and collaborators you invite by email and their roles.
Camera and photos. With your permission, the app can use your camera and photo library so you can capture and attach receipts and images. We access these only when you choose to add a photo; we do not scan your library in the background.
What we do not collect. TripToad does not request your device’s precise location, does not include third-party advertising, and does not sell your personal information.
How we use your information
- To provide the core service — storing, organizing, mapping, and displaying your trips;
- To turn forwarded emails and uploaded receipts into itinerary items (this involves automated text extraction — see below);
- To look up places, addresses, time zones, and airports so your itinerary maps and displays correctly;
- To send trip invitations and account-related notifications;
- To secure the service and prevent abuse.
Service providers we share data with
We use a small set of trusted providers to run the service. They process data on our behalf under their own terms; we do not sell your data to anyone.
| Provider | Purpose | Data involved |
|---|---|---|
| Auth0 (Okta) | Sign-in and account security | Email, name, authentication tokens |
| Google Maps & Places | Maps, place search, addresses | Place names/addresses you enter or search |
| Amazon Web Services (Textract) | Reading text from receipts you upload | Receipt images you choose to process |
| Resend | Sending invitation and notification emails | Recipient email addresses |
| Our hosting provider | Running the app servers and database | All service data, stored securely |
We may also disclose information if required by law, or to protect the rights, safety, and security of TripToad and its users.
Data security
Data is encrypted in transit (HTTPS/TLS). We store your data on secured servers and take reasonable measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention and deletion
We keep your data for as long as your account is active. You can delete individual trips and their contents at any time in the app. To delete your entire account and the data you own, open your profile and choose to request account removal; our team completes the deletion, and we remove your personal data within 30 days of the request, except where we must retain it to comply with the law.
Your choices and rights
You can access and edit your trip data in the app, revoke collaborator access, and delete content or your account. Depending on where you live, you may have rights to access, correct, delete, or export your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.
Children
TripToad is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. We will post the new version here and update the “Last updated” date above; material changes will be communicated in-app or by email where appropriate.
Contact us
Questions about this policy or your data? Email us at [email protected].