Terms of Service

TripToad is a trip-planning workspace. You organize a trip — locations, transportation, lodging, restaurants, and activities — on a shared itinerary and map, keep documents and receipts with it, track costs in cash and reward points, and plan together with the people going. TripToad helps you plan and organize travel; it is not a travel agency, a booking site, or a seller of travel — your bookings are always with the airline, hotel, or other provider directly.

You need an account to plan trips. Sign-in runs through our authentication provider, and you are responsible for what happens under your account — keep your sign-in method secure, and tell us if you think someone else is using it. You must be at least 13 years old (or the minimum age in your country) to use TripToad.

Use TripToad to plan real trips. A few things are not okay:

• Breaking the law, or using TripToad to help anyone else break it;
• Uploading content you do not have the right to share, or content that is malicious, harassing, or deceptive;
• Trying to break the service — probing, overloading, scraping, or interfering with TripToad or with other people’s trips and accounts;
• Impersonating someone else, or misusing invitations to get into trips you were not invited to.

If something crosses these lines, we can remove the content or suspend the account (see “Termination” below).

Your trips are yours. The itineraries, notes, places, photos, documents, and other content you add to TripToad belong to you, not to us.

So that the app can work, you give TripToad the permission (a license) we need to store, process, back up, and display your content — including showing it to the people you share a trip with, according to your sharing choices. That license exists only to operate, improve, and support the service. It ends when the content is deleted, apart from short-lived backups. We do not sell your content and we do not use your trips for advertising.

You are responsible for what you upload — only add content you have the right to share. If content breaks these terms or the law, we can remove it.

A trip is shared like a shared document. When you invite someone to a trip, everyone on that trip can see everything on it — the itinerary, places, documents, expenses, and each other’s email address. There is no per-item privacy inside a trip.

Roles control what people can do: some people can only view, others can edit. Invite links grant access to whoever opens them and expire after a set time, so do not forward yours. You choose who to invite — and anything you add to a shared trip is visible to everyone on that trip.

Some TripToad features use AI — for example, turning a pasted booking email into draft itinerary items, or suggesting how to organize your trip. AI suggestions can be wrong, incomplete, or out of date. Always verify availability, prices, entry requirements, and other critical details with the airline, hotel, venue, or official source before booking or traveling. Nothing an AI feature produces is added to your trip until you review it.

Where TripToad puts AI in front of you, you will see a notice like this one:

You're chatting with AI. TripToad uses AI to generate and explain suggestions — verify availability, prices, and critical details before booking.

What these features send, and to which providers, is described in the Privacy Policy.

TripToad may earn a commission when you book through some links in the app. Wherever that is true, we say so right next to the link — never buried in a footer. The disclosure looks like this:

TripToad may earn a commission if you book through this link, at no additional cost to you.

An affiliate relationship never changes the price you pay, and it never changes what your trip shows — your itinerary is yours, not an ad surface.

Everything in TripToad today is free to use — we do not sell any paid plans or features yet. If we introduce paid features, we will add clear terms for them here (pricing, renewal, and cancellation) before anything goes on sale, and paying will always be a separate, explicit choice — never a surprise.

You can stop using TripToad at any time. We can suspend or close an account that breaks these terms, abuses the service, or creates a legal or security risk for TripToad or its users. Unless the situation is urgent (for example, an active attack on the service) or the law prevents it, we will tell you what happened and, where reasonable, give you a chance to take your data with you first.

You can delete individual trips and their contents in the app at any time. To delete your whole account, open your profile and request account deletion — our team completes each request, and your personal data is removed within 30 days, as described in the Privacy Policy. You can also download an export of your account data from your profile (“Download my data”) before you go.

TripToad is provided as-is, while it is actively being built. We work to keep it accurate, fast, and available, but we cannot promise it will always be online or bug-free, or that any piece of information in it — imported bookings, AI suggestions, maps, opening hours, prices — is complete, current, or correct. Travel details change constantly: confirm the things that matter (bookings, availability, prices, entry and visa requirements, schedules) with the provider or official source.

Here is the plain version of what a liability clause means: if something goes wrong, there is a limit to what TripToad can owe you. To the fullest extent the law allows, TripToad is not liable for indirect or consequential losses — a missed flight, a non-refundable booking, lost profits, or lost data — arising from your use of the service, and our total liability for any claim is limited to the greater of USD 100 or the amount you paid us in the twelve months before the claim (today: nothing, because TripToad is free). Some places do not allow these limits, so they may not fully apply to you — and nothing in these terms takes away rights the law says you always have.

These terms are governed by the laws of [OWNER TO CHOOSE — governing law and venue to be selected during legal review], without regard to conflict-of-law rules. This placeholder is intentional: the jurisdiction has not been chosen yet and will be set before these terms leave draft.

These terms will change as TripToad grows — especially when AI, affiliate, or paid features launch. When they do, we will post the new version here and update the date at the top. If a change meaningfully affects your rights, we will tell you in the app (or by email) before it takes effect. Using TripToad after a change takes effect means you accept the updated terms.

Questions about these terms? Email us at [email protected].